Shipping Policy
Reliable Shipping
Whether you're in Canada, the United States, or abroad, we work with reputable carriers to ensure a seamless and reliable shopping experience.
Last Updated: September 24, 2023
Domestic Shipping (Canada and the United States)
Standard Shipping:
- Processing Time: In-stock items typically take 3-7 days for shipping. For fabricated items, it's approximately 1-3 weeks.
- Delivery Time: About 1 week after processing.
- Cost: Free for orders above $50. Otherwise, rates calculated at checkout.
- Carrier: Mainly Post Canada and USPS.
- Tracking: Tracking number provided.
Expedited Shipping:
- Processing Time: Same as standard shipping.
- Delivery Time: To be determined based on availability.
- Cost: To be determined based on package and destination.
- Carrier: Mainly Post Canada, USPS, and sometimes UPS for high-value items.
- Tracking: Tracking number provided.
International Shipping:
- Processing Time: Same as domestic.
- Delivery Time: Approximately 1 week after processing.
- Cost: $40.00 flat rate.
- Carrier: Mainly Post Canada, USPS, and sometimes UPS for high-value items.
- Tracking: May not be available depending on the region. Contact us for more information.
Customs and Duties
- Customer Responsibility: Customers are responsible for any applicable customs and duty charges.
- Custom Delays: We are not responsible for delays caused by customs.
Other Information
- Shipping Restrictions: If we cannot ship to your country, we will inform you.
- Lost or Damaged Items: We will ship another item to you; proof of damage may be required.
- Special Packaging: Gift wrapping available at a $6 fee at checkout.
- Custom Orders: Always come with a tracking number. Fabrication time may vary, and customers will be informed of delays.
Holiday and High-Demand Seasons
Please note that shipping delays due to holidays like Christmas and high-demand seasons like Black Friday are out of our control.
