Jewelry Care and Service

Preserve the Elegance: Caring for Your Jewelry
We believe that a piece of jewelry is more than just an accessory; it's a timeless treasure.
By giving your pieces the proper care, you're not only preserving their beauty but also their legacy for generations to come.
Fine Jewelry Care Tips
To maintain the sparkle of your jewelry, we recommend cleaning most pieces with warm water, mild dish soap, and a soft brush.
Steer clear of substances that can tarnish the shine: avoid direct contact with perfumes, lotions, makeup, hair products, and household cleaning agents.
Always take off your jewelry when swimming, exercising, or coming in contact with harsh chemicals. Chlorine, bleach, and ammonia can severely damage both precious metals and some stones

Professional Solutions
Keep your jewelry in top condition with our premium cleansing foam.
Safe for Diamonds, Gemstones, Pearls, Gold, Platinum, and Fashion Jewelry.
Connoisseurs' All-Purpose Cleansing Foam Makes Jewelry Sparkle.

Forever One Moissanite Care Tips
Moissanite is considered "good" for everyday use.
To clean, scrub gently with a soft toothbrush and mild soap solution and warm water, or clean in an ultrasonic unit at home.
Care Tips for All Gold Types
Avoid Chemicals
Keep gold jewelry away from harsh chemicals like:
- Chlorine
- Bleach
- Detergents
Contact with harsh chemicals can weaken the metal and cause discoloration.
Store Properly
When not worn, gold jewelry should be stored in a pouch or a lined jewelry box to safeguard it from scratches and environmental factors.
Regular Cleaning
Clean gold regularly with a mild detergent and warm water.
Use a soft brush to gently scrub, especially in intricate designs.
Fine Jewelry Repair
If any piece breaks due to manufacturing defects within one year from the original purchase date, we will repair it free of charge.
Should any damage occur after the first year, we'll be happy to facilitate the repairs for you. Some costs may apply.
Gold Care Tips by Color
Care Tips by Purity
Important Notices
- Vaudry Jewelry cannot be held responsible for any lost or damaged pieces once delivery is accepted.
- All jewelry sent for repair should be securely packaged, ideally in the original box, and accompanied by a completed repair form. To request a repair form, please contact our customer service.
Turnaround Time
Please allow up to 21 business days for your repairs to be completed.
Questions? We're Here to Help
For any inquiries regarding repairs, returns, or exchanges, don't hesitate to reach out to us.