Jewelry Care and Service

Diamond Chain Necklace in Yellow Gold

Préserver l’élégance : prendre soin de vos bijoux

Nous pensons qu'un bijou est plus qu'un simple accessoire ; c'est un trésor intemporel.

En prenant soin de vos pièces, vous préservez non seulement leur beauté, mais aussi leur héritage pour les générations à venir.

Fine Jewelry Care Tips

To maintain the sparkle of your jewelry, we recommend cleaning most pieces with warm water, mild dish soap, and a soft brush.

Steer clear of substances that can tarnish the shine: avoid direct contact with perfumes, lotions, makeup, hair products, and household cleaning agents.

Always take off your jewelry when swimming, exercising, or coming in contact with harsh chemicals. Chlorine, bleach, and ammonia can severely damage both precious metals and some stones

Premium Jewelry Cleansing Foam - Front view

Solutions professionnelles

Gardez vos bijoux en parfait état grâce à notre mousse nettoyante haute efficacité spécialement conçue pour améliorer la longévité et la beauté de vos objets de valeur.

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Gemstone Shining

Forever One Moissanite Care Tips

Moissanite is considered "good" for everyday use.

To clean, scrub gently with a soft toothbrush and mild soap solution and warm water, or clean in an ultrasonic unit at home.

Moissanite Jewelry

Moissanite Solitaire Engagement Ring in Rose Gold

Bague de fiançailles solitaire moissanite 0,85 ct en or rose
de $691.00
de $691.00
Moissanite Solitaire Ring in 18 Karat White Gold (0.85 Carat)

Bague de fiançailles solitaire moissanite 0,85 ct en or blanc
de $691.00
de $691.00
Moissanite Solitaire Engagement Ring in Rose Gold

Bague de fiançailles solitaire moissanite 0,10 ct en or rose
$308.00
$308.00
Moissanite Solitaire Ring in 14 Karat White Gold (0.10 Carat)

Bague de fiançailles solitaire moissanite 0,10 ct en or blanc
$308.00
$308.00
Moissanite Solitaire Ring in 14 Karat Yellow Gold (0.10 Carat)

Bague de Fiançailles Solitaire Moissanite 0.10ct en Or Jaune
$308.00
$308.00
Cushion Moissanite Solitaire Ring in 18K Rose Gold

Bague de fiançailles solitaire Moissanite coussin 1 ct en or rose
de $826.00
de $826.00
Cushion Moissanite Solitaire Ring in 18 Karat Yellow Gold (1.00 Carat)

Bague de fiançailles solitaire Moissanite coussin 1 ct en or jaune
de $826.00
de $826.00
Cushion Moissanite Solitaire Ring in 18 Karat White Gold (1.00 Carat)

Bague de fiançailles solitaire Moissanite coussin 1 ct en or blanc
de $826.00
de $826.00
Diamond Solitaire Engagement Ring in Rose Gold

Bague de fiançailles solitaire diamant 0,10 ct en or rose
de $346.00
de $346.00
Diamond Solitaire Engagement Ring in White Gold

Bague de fiançailles solitaire diamant 0,10 ct en or blanc
de $346.00
de $346.00

Care Tips for All Gold Types

Avoid Chemicals

Keep gold jewelry away from harsh chemicals like:

  • Chlorine
  • Bleach
  • Detergents

Contact with harsh chemicals can weaken the metal and cause discoloration.

Store Properly

When not worn, gold jewelry should be stored in a pouch or a lined jewelry box to safeguard it from scratches and environmental factors.

Regular Cleaning

Clean gold regularly with a mild detergent and warm water.

Use a soft brush to gently scrub, especially in intricate designs.

Fine Jewelry Repair

If any piece breaks due to manufacturing defects within one year from the original purchase date, we will repair it free of charge.

Should any damage occur after the first year, we'll be happy to facilitate the repairs for you. Some costs may apply.

Gold Care Tips by Color

Yellow gold can be polished to maintain its shine.

Use a gold polishing cloth or have it professionally polished.

Do not use abrasive cleaners or materials which can scratch the gold.

White gold is often plated with rhodium to enhance its white color. Over time, this plating may wear off and need reapplication. Take it to a jeweler for re-plating as needed.

Clean with a mild soap solution and a soft brush. Avoid using ammonia or other harsh chemicals.

Use a mixture of mild soap and warm water. Soak for a few minutes, then gently clean with a soft brush.

Buff with a soft cloth to maintain its luster. Avoid harsh chemicals as they can affect the copper content in rose gold.

Care Tips by Purity

10K gold is more durable than 14K and 18K Gold. It can be worn daily without much worry but should be cleaned regularly to avoid tarnish.

14K gold is suitable for daily wear due to its balance of purity and durability. However, it is best to avoid harsh chemicals.

18K gold is softer due to its higher gold content, so handle with care to avoid scratches and dents.

Consider professional cleaning for intricate designs or heavily worn pieces.

Avis importants

  • Vaudry Jewelry ne peut être tenu responsable des pièces perdues ou endommagées une fois la livraison acceptée.
  • Tous les bijoux envoyés en réparation doivent être emballés en toute sécurité, idéalement dans la boîte d'origine, et accompagnés d'un formulaire de réparation dûment rempli. Pour demander un formulaire de réparation, veuillez contacter notre service client.

Délai d'exécution

Veuillez prévoir jusqu'à 21 jours ouvrables pour que vos réparations soient terminées.

Des questions? Nous sommes là pour vous aider

Pour toute demande concernant les réparations, les retours ou les échanges, n'hésitez pas à contacter notre service client par courriel à sales@vaudryjewelry.com ou par téléphone au (418) 801-7170, du lundi au vendredi de 8h à 17h. 13h00 HAE.